Guest Services

Everyone at Buena Vista Luxury Villas wants to ensure that your stay with us is unforgettable. We have a full staff to cater to your every need. Here is just a sampling of what our staff can assist you with while vacationing at Pacifico Viila in Buena Vista Luxury Villas, Manuel Antonio, Costa Rica.

Yoga KidsComplimentary Yoga Kids Club with any Spa Package!
This unique offer provides up to two hours of hassle-free fun for both adults and children. As you receive your spa services your child will enjoy yoga, mini spa services, a treasure hunt, and much more!

   * Concierge Services
   * Beach Attendant
   * Courtesy Van
   * Pool Bar
   * Charging to Your Villa
   * Security
   * Tours
   * Spa
   * Restaurants
   * Grocery Shopping


Concierge Services
A concierge is on site from 6:00am - 10:00pm. They will assist you with all of your daily needs, which may include:

   *      Booking your tours: Our concierge's regularly meet with tour operators and actually take their tours to ensure that their staff is professional, the tour is safe and that the operator is insured. The concierge has a catalog of all of the brochures for the area tours. You can sit back, relax and review the offerings. Then simply discuss what you would like to book and our concierge will provide input and advice and take it from there.
   *      Transportation: We can assist with local taxis as well as drivers to take you to both the airport in Quepos and the international airport in San Jose.
   *      Restaurants: Learn about the local restaurants, book reservations, and arrange for transportation to the dining destination of your choice. There are many restaurants in walking distance and your concierge will assist you with directions.

Meal Options & Restaurants "Restaurants Page" for recommendations during your stay:
__________________________ "Click Here" 
 













Beach Attendant
There are many services available to you at the exclusive Tulemar Beach in Tulemar Gardens, our attendant is there to assist you in any way he/she can, including:

   *  Setting up your sling lounge chair and/or umbrella
   *  Serving food and beverages, both alcoholic and non-alcoholic. All meal and beverage services can be charged to your villa.
   *  Distributing and collecting beach towels
   *  Contacting the courtesy van to drive you back to your villa after a day at the beach
   *  Manages guest rental of the following:
         o            Kayaks
         o            Boogie Boards
         o            Life Vests
         o            The use of all of this equipment is at no fee to Pacifico Vila guests

Courtesy Van
Buena Vista Luxury Villas offers a courtesy van for guests. This van transports guests from the main gate, to our reception area, to the pools, to the villas, and to our exclusive Tulemar Beach. At any time, your concierge or beach attendant can call the van for your needs. Hours: 10am - 6pm.

Pool Bar
There are 3 pools on the Buena Vista Luxury Villas property. At least one of these pools offers beverage service of both alcoholic and non-alcoholic beverages.

Charging to Your Villa
We require a credit card be placed on file upon check in to your villa. After which point you can charge the following to your villa:

   *      Beach beverage/Food service
   *      Pool beverage service
   *      Tour deposits
   *      Kapi Kapi Restaurant
   *      Phone calls
   *      Mini Bar items

Security

   *      Tulemar Gardens is a gated community
   *      24-hour security staff
   *      Safes are located in each bedroom of each villa
   *      For additional safety always lock your front door and your exterior bathroom doors

Tours
The Manuel Antonio/Quepos area is known for its adventure activities, you are sure to find something for everyone. View the pictures in the photo gallery and picture yourself there.
Here is a selection of just some of the tours available in the area:
   *      Canopy Tours Zip Lines
   *      Manual Antonio National Park
   *      Off shore and In shore deep sea fishing
     Horse backing riding. Jungle, Beach, River
     Jungle hiking - Reserve Parks - Rain Maker Reserve or Los Campesinos Reserve
Mangrove Boat Tour
   *      ATV Tour
           Parasailing at the public beach
   *      Manuel Antonio Divers
   *      Sailing & Snorkeling Tours
   *      Dolphin Watching Tours
   *      Surf Lessons
   *      White Water Rafting
   *      Jet Ski Tours
   *      Sunset Cruises

Spa

Buena Vista Luxury Villas partners with Spa Uno, the premier spa in the Manuel Antonio area. Our staff is happy to assist you in booking any spa treatments, either at their location or in your villa. Below is a sampling of some of the services available at Spa Uno. Spa Uno also has a complete line of beauty products, which it utilizes in its services and sells to patrons.

Massage Experience                                       Facials

   *      Warm Stone Massage                           *      Jungle Dew Facial
   *      Fassage                                               *      Rainforest Deep Cleansing Facial
   *      Deep Tissue Massage                            *      Energy Enzyme Facial
   *      Traditional Massage


Hands & Feet

   *      Mandarin Royal Foot Treatment
   *      Pura Vida Mani/Pedi

Hair & Make Up for your Special Day

For a full list of services and pricing, visit www.spauno.com.

Grocery Shopping
We will be happy to shop for you and stock your Villa with food and/or beverages. We have a simple form for you to complete and all you have to do is submit it to us before your arrival or complete it on site and we will take care of the rest. A $25 service charge applies.



    

Copyright 2014: Pacifico Villa * Manuel Antonio * All Rights Reserved.
12150 E. Briarwood Avenue, Suite 112, Centennial, CO 80112
(720) 350 2888 | keithbrown100@gmail.com